A: Zero experience required. If you can use a smartphone, you’re ready to go. CITYBOX is built on a "Human-
First" philosophy—the AI handles the complex algorithms and system management behind the scenes,
leaving you with a simple, user-friendly interface to track your success

A: Simple setup, smart tracking. First, enter the product data into the system, then open the door and place
your items on the shelves. Once the door is closed, you’re all set. Our advanced vision-AI will automatically
recognize every item and sync your inventory in real-time

A: We’ve got you covered. The machine features a self-diagnostic system that monitors its health 24/7. If a
problem is detected, you’ll receive an instant alert on your phone. Most issues are resolved via remote
software updates, but for hardware needs, our technical team is ready to assist you

A: Seamless "Grab & Go" technology. Customers scan a QR code to unlock the door, pick what they want, and
leave. Our AI detects which items were taken and automatically charges their linked payment method (Credit
Card, Digital Wallets, etc.) the moment the door closes

A: It’s completely frictionless. You simply scan to unlock, grab your items, and close the door. That's it.The
system calculates the total only after the door locks, automatically deducting the exact amount from your pre-
linked payment method (Credit Card, Digital Wallet, etc.)

A: Unlike old coil machines that jam or break fragile items, our AI vending machine offers limitless possibilities.
If it fits on the shelf and is legally compliant, you can sell it. From fresh salads, glass-bottled drinks, and
electronics to fragile cosmetics or odd-shaped merchandise—our AI recognises it all without needing special
packaging

A: While our 99.99% accuracy makes errors extremely rare, every transaction is digitally captured.If a
discrepancy ever occurs, users can report it directly through the mobile interface for a quick review and instant
refund. We prioritize a "Human-First" experience, ensuring you are never unfairly charged