CITYBOX Lite Case Study

Background

DIDI & LITTLE FLUFFY aims to create a forward-thinking, trend-driven pet lifestyle space.
To extend service availability beyond store hours and support urgent pet needs, the brand
required a smart retail solution that matched its distinctive interior design while offering a
wide range of pet products

Challenges

Standard vending machines lack aesthetic appeal and failed to integrate with the brand’s design-led
environment.
More critically, pet food, snacks, and toys come in highly varied and irregular packaging, which conventional
vending structures cannot accommodate. Existing systems also offered limited flexibility for direct brand control

Solutions & Impact

The solution features deep customization through tailored hardware and system design, which enables flexible
shelving and product display while strengthening brand presence. The fully customized exterior and internal
layout seamlessly blend with the store’s industrial-style aesthetic and accommodate irregularly shaped pet
products. Additionally, the self-operated retail model empowers store owners with full operational control,
allowing them to adjust product assortments seasonally or for promotions, directly manage inventory, and run
refined 24/7 retail operations efficiently